Shipping


We are proud to offer international shipping services to our customers.

We currently offer shipping to most of Europe, North America, New Zealand, Singapore and Australia. We endevour to add more countries soon as we can.

Nothing means more to us than bringing our customers great value and service.

We will continue to grow to meet the needs of all our customers, delivering great value and service anywhere in the world.

How do you ship packages?

Riseicon has our main warehouses in London (UK).

Riseicon also has additional fulfilment warehouses in Hong Kong and China.

  • FREE shipping are available on most of our products, cost of shipping will be clearly indicated on the checkout pages. You can alsp choose a variety of paid and expediated shipping at checkout. We dispatch goods in the most efficient and cost effective method and location. All in the effort to offer high quality products at affordable prices.
  • Products shipped from UK will be sent via Royal Mail, UPS or FedEx.
  • Products from our fulfilment warehouses in Hong Kong or China will be shipped by ePacket, DHL or EMS depending on the weight and size of the product.

Do you ship worldwide?

Yes. We currently offer shipping to most of Europe, North America, New Zealand, Singapore and Australia. We endevour to add more countries soon as we can..

However, there are some location we are unable to ship to. If you happen to be located in one of those countries please contact us.

What about customs?

Riseicon is not responsible for any custom fees once the items have arrived in your country.

You, the buyer is directly responsible for Duties and Taxes in your local country.

By purchasing our products, you consent that one or more packages shipped to you may get custom fees when they arrive to your country.

Please contact us if you need information and support.

How long does shipping take?

Shipping time varies by location. We will ship items as fast as possible. Below are our shippment estimates

United Kingdom

Location *Estimated Shipping Time
Expediated 48 hours   Up to 2 Business days
Standard   3 - 5 Business days

International Free Shipping 

(for products in our Hong Kong Warehouse - clearly marked)

  10-15 Business days

International Free Shipping 

(for products in our China Warehouse - clearly marked)

  15-30 Business days

 

Europe:

Location *Estimated Shipping Time
Europe   2-10 Business days
Turkey   2-15 Business days
  15-30 Business days
  

 

*This doesn’t include our 1-5 day processing time.

Other International Locations:

Location *Estimated Shipping Time
United States   10-30 Business days
Canada   10-30 Business days
Australia, New Zealand   10-30 Business days
Central & South America**   15-30 Business days

 

*This doesn’t include our 2-5 day processing time.

** Some countries we do not ship to, if we are able to ship to your country it will appear at checkout. If your country does not show, we are sorry but at present we cannot ship to your location 

 Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.